Cookie Policy

This Cookie Policy explains how Symbi AS ("Symbi", "we", "us") uses cookies and similar technologies on our website and platform. We are committed to transparency about the technologies we use.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to site owners. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).

2. Cookies We Use

Symbi uses only strictly necessary cookies required for the platform to function. We do not use any tracking, analytics, or advertising cookies. Our essential cookies include:

• Authentication session cookie — maintains your login session securely (expires after 7 days)
• CSRF protection token — prevents cross-site request forgery attacks (session cookie)
• Cookie consent preference — remembers your cookie banner choice (persistent, 1 year)
• Language preference — remembers your language selection (persistent, stored in localStorage)

3. Cookies We Do Not Use

We want to be explicit about what we do not do:

• No analytics or tracking cookies (we do not use Google Analytics, Hotjar, or similar tools)
• No advertising or retargeting cookies
• No social media tracking pixels or widgets

4. Third-Party Cookies

When you use Symbi, third-party services may set their own cookies. Stripe (our payment processor) may set cookies during checkout for fraud prevention. Google and Microsoft may set cookies during OAuth authentication. These cookies are governed by their respective privacy policies.

5. Managing Cookies

You can control and delete cookies through your browser settings. However, disabling essential cookies will prevent you from using the Symbi platform, as they are required for authentication and security. Most browsers allow you to refuse cookies or alert you when a cookie is being sent.

6. Contact

If you have questions about our use of cookies, please contact us at contact@symbi.no.